Obtained Certifications: CE, FCC - Assuring top-tier quality and compliance with international safety standards.
Experience seamless Packaging & Shipping: Shipping fees and delivery dates are subject to negotiation to suit your schedule. Rest easy with secure payments fortified by robust SSL encryption and PCI DSS data protection protocols. Our Easy Return & Refund policy covers missing orders or product issues, supplemented by free local returns for defects on qualifying purchases.
Q:Can we use our own shipping agent?
A:Sure.
Q:Can I buy installation accessories from you?
A:Yes, we provide all installation accessories.If you want to know more about the installation of aluminium ceiling tiles, pls contact with our professional sales team.
Q:What certification do you have?
A:our products are UL/CUL, CE, CB, Rohs certificated.
Q:Can you do customized sizes?
A:Yes, of course we can do as per your requirements which based on your requirements.
Contact us with your specifications for more detailed information.
Q:How can you guarantee the quality?
A:We have a strict quality inspection system, from raw materials to finished products, must pass the inspection of the National construction engineering Quality inspection and testing center.
Q:Do you have a catalog of all your product ?
A:Yes , we have catalog but not all of our product on it . Please contact us vis email to get the updated version.
Q:How long does it take for delivery [production] and shipment?
A:He delivery time depends on the quantity you order. It usually takes 20-45 working days.
Q:How do order?
A:Make an inquiry to us -* customize drawing and sample -+ Inform us of use scenario -+ Receive our product design recommendation -+ Discuss details - Confirm sample -+* sign contract/deposit -* Mass production - Goods ready -Balance/delivery-Further cooperation.
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